Delete Your Leadkit Inbox Account

This page applies to the Leadkit Inbox app published on Google Play and the App Store by Nettbureau, and to the Leadkit Inbox web app at inbox.leadkit.com. The app and the web app share the same account.

Leadkit Inbox accounts are created by Nettbureau for the companies that receive leads through us. You cannot sign up for an account on your own, and you cannot delete your account from inside the app. To have your account deleted, send us a request as described below.

How to request deletion

1. Send an email to support@leadkit.com from the email address registered on your Leadkit Inbox account.
2. Use the subject line Account deletion and include the name of the organization you belong to.
3. We verify that the request comes from the account owner and delete the account within 30 days. You receive a confirmation by email once the deletion is complete.

If you no longer have access to the registered email address, write to the same address and explain the situation. We will verify your identity another way before deleting the account.

What is deleted

When your account is deleted, we remove the personal data connected to it:

• Name, email address, phone number and profile picture
• Login credentials, including two-factor authentication settings
• Active sessions and trusted devices
• Push notification tokens and device information

You lose access to Leadkit Inbox on all devices as soon as the account is deleted.

What is kept

Leadkit Inbox is a tool that organizations use to manage their leads. Notes, status changes, assignments and other activity you registered on leads while working for your organization are part of that organization's records. This activity remains in the system after your account is deleted so the organization keeps a complete history of its leads.

This data belongs to the organization and is kept for as long as the organization uses Leadkit Inbox. If you want it removed, contact the organization's administrator.

Questions

Contact us at support@leadkit.com if you have questions about your account or your data. Our privacy policy is available at leadkit.com/privacy-policy.